“We personally commit to managing our dedicated team on a daily basis to assure that your business operation is our top priority.”
Trusted Business Outsource Solutions
DTI Warehouse is a premier business process outsourcing company that enables organizations of all sizes to benefit from reliable, cost-effective, scalable, and secure services in the following areas:
Customer Order Fulfillment and Retail Distribution — B2B and B2C order fulfillment and distribution with specialization in complex processes and managing high-value items.
Technology Staging and Deployment — Comprehensive assembly, testing, consolidation, and distribution of equipment to streamline technology upgrades and avoid costly delays.
Document Fulfillment — Storage and on-demand dissemination of print materials for organizations in various industries including retail, healthcare, finance, real estate, and more.
From a Trusted Partner
DTI Warehouse distinguishes itself from its competition by combining personalized attention with robust technology. By partnering with DTI, you will have the personalized interaction you want while leveraging the convenience of an easy to use and customizable management console known as WebCenter. With WebCenter, you will have instant web access to critical data for complete visibility into all transactions, fulfillment, and customer experience activities.
Customer Order Fulfillment and Distribution
With a state-of the art distribution facility and an integrated technology platform that offers complete access, DTI can expertly manage both business-to-business and business-to-consumer fulfillment. DTI handles the complete order lifecycle from capture to delivery for online, catalog, brick and mortar, and cross-channel businesses.
You'll benifit from:
- Order accuracy
- Customer satisfaction
- Transaction and fulfillment efficiency
- Reduced inventory and overhead
- Decreased distribution expenses
- Customized fulfillment programs
- Simplified returns management
- Full control of your brand image
Inventory and Order Management
- Real-time visibility into inventory availability
- Ability to allocate inventory in real time
- Selection and tracking by SKU or serial ID
- Automated back-order management
- Specialized security for high-value items
- Replenishment managed by DTI or client
- Dedicated space for each client
- Physical inventory and cycle count programs
Fulfillment and Logistics:
- Optimized facility and processes for intelligent pick, pack, and ship
- Pick, pack, and ship by SKU or serial ID
- Customized and high-touch packaging
- Parcel, LTL, local freight, and mailing services
- Management of retail compliance programs
- ASN and labeling programs
- Inventory allocation and consolidation
- Cross-docking
- Scheduled or on-demand shipment
- Carrier and freight management
Reverse Logistics
- Returns merchandise authorization (RMA)
- Detailed inspection and reclamation
- Verification against serial ID, product specifications, and electronic photos for high-value items
- Dispose of obsolete inventory in an environmentally conscious manner
- Single facility for orders and returns for process efficiency
Value-Added Services:
- Special handling and security for high-value merchandise
- Detailed inbound QA, including verification against product specifications and electronic photos
- Kitting and assembly
- Gift wrapping
- Cleaning and repairing returned or damaged items
- Liquidation services
Technology Features:
- Implementation services for DTI and client system interfaces
- Direct interfaces with client systems for automated data synchronization
- Real-time or batch-order acceptance
- Web-based order entry
- Real-time reporting of inventory, transactions, order status, and returns
- Automated daily activity and exception reporting
Technology Staging and Deployment
Let DTI help you as you upgrade and maintain technology on a complete enterprise-scale. Whether you are installing new point-of-sale equipment, implementing the use of handheld processors, or enhancing current systems, DTI’s staging and distribution center will ensure that all components are prepared, tested, consolidated, and securely shipped to each location ready for installation. In addition, DTI’s redeployment services enable business continuity, reduce capital outlay, and extend the lifecycle of reusable assets.
You'll benefit from:
- Elimination of costly installation delays
- Increased asset utilization for capital savings
- Lowered cost of system assembly
- Consistent deployments
Services include:
- Hardware and software configuration and testing, and quality control
- Staging and consolidation for shipment by location
- Shipment and freight management
- Online ordering
- Supplier management
- Warranty program management
- Liquidation services
- Depot maintenance programs
Technology Features:
- Asset and supply chain management and reporting
- Inventory replenishment and usage updates and reporting
- Daily activity and fulfillment status reporting
Document Fulfillment
With a clean, climate-controlled warehouse and customizable fulfillment programs, DTI does the heavy lifting when it comes to all print materials that help your business function. Business forms, marketing collateral, stationery, and other paper-based documents shouldn’t clutter your office or be a hassle to disseminate. DTI ensures that all items stay in original condition (i.e. envelopes will never seal themselves closed) and get to where they need to go!
You'll benefit from:
- Centralized inventory management
- Better production planning and spending
- Streamlined distribution
- Reduced clutter
- Decreased costs
- On-demand fulfillment
Services include:
- Inventory management
- Shipment management
- Sequential release
- Secured areas
- Pick and pack by level
Auto replenishment/replenishment alerts
- Technology features:
- Real-time access to customer data and inventory availability
- Real-time reporting of inventory transactions
- Integration of systems using standard XML
